FAQs

What is The Shia Wedding?

The Shia Wedding is a Shia Muslim matrimonial and matchmaking platform created to help individuals find suitable marriage prospects in a respectful and Islamic manner. Our platform is designed exclusively for those seeking marriage, not casual dating.

Anyone who:

  • Is 18 years or older
  • Identifies as Shia Muslim
  • Has a genuine intention for marriage
  • Agrees to our Terms & Conditions and Privacy Policies.

We operate from Australia, but users from all countries are welcome.

Yes. We take privacy and data protection very seriously.
Your data is protected under:

  • Australian Privacy Act 1988
  • GDPR (for EU/UK users)
  • International data protection standards

We use secure servers, encryption, and access controls. We never sell your personal data to third parties.

We strive to maintain a safe and respectful community. While we may perform basic moderation/ verification and manual checks, we do not conduct full background checks. All profiles will be approved once submitted.
Users are advised to:

  • Communicate carefully
  • Avoid sharing sensitive information too quickly
  • Follow Islamic etiquette and personal discretion

No.
The Shia Wedding is a matchmaking platform, not a marriage guarantee service. We facilitate introductions and connections, but:

  • Marriage outcomes depend on individuals
  • Compatibility and success  of the match cannot be guaranteed

Yes. Some features may require a paid subscription.
All pricing is displayed clearly before purchase, and payments are processed securely through trusted third-party payment providers. We do not store full payment details on our servers.

As we provide digital services, refunds are limited. Refunds may only be granted in cases such as:

  • Technical issues preventing service access
  • Duplicate payments

Refunds  are not issued for change of mind or unsuccessful matches.

You can request account deletion at any time by contacting us through the website.
Upon request:

  • Your profile will be deactivated
  • Personal data will be deleted or anonymized in accordance with GDPR and applicable laws

 

Still have questions?

If you have any other questions or need further information, don’t hesitate to contact us. We are here to help you!

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