Refund Policy

Learn more about our policies

1. Digital Services

The Shia Wedding provides digital subscription-based services.

 

2. Refund Eligibility

Refunds may be issued only if:

  • A technical issue prevented service access for at least 2 consecutive days.

  • Duplicate payment occurred

3. Non-Refundable Cases

No refunds for:

  • Change of mind

  • Dissatisfaction with matches

  • Failure to find a partner

  • Account suspension due to violations

4. Request Process

Refund requests must be submitted within 7 days of payment with valid proof.

5. Processing Time

Approved refunds are processed within 7–14 business days.

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